Agronomy Manager account deletion

Before you request deletion

Agronomy Manager accounts are usually provided through an organization or shared workspace. You may request deletion of your personal account at any time. Deleting your account ends your access, but it does not automatically delete operational turf records that belong to your organization.

How to request account deletion

1. Send an email from the address registered to your Agronomy Manager account to support@agronomy-manager.com with the subject Agronomy Manager account deletion.
2. Include your registered email address, display name, and organization or workspace name.
3. We will verify your identity and your authority to delete the account. We may ask you or your organization administrator for confirmation.
4. After verification, we will disable access and complete deletion or anonymization within 30 days. We will email you when processing is complete.

Data deleted or anonymized

We delete or irreversibly anonymize personal data that is needed only for your account, including:

• account credentials and active authentication or refresh tokens;
• profile details, personal contact information, and user preferences;
• push-notification device registrations and device tokens;
• personal attachments submitted only for support or bug reports, when they are not needed to resolve an open issue; and
• other identifiers stored solely to provide your individual account.

Data that may be retained

Organization-owned operational records—such as field records, measurements, maps, diary entries, diagnostics, tasks, and work messages—may remain available to the organization. Your name and direct account identifiers will be removed or replaced with an anonymized former-user label where practical.

Security, audit, and login records, along with encrypted disaster-recovery backups, may be retained for up to 180 days after deletion to protect the service, investigate abuse, and recover from incidents. Data that must be retained to satisfy a legal obligation is kept only for the legally required period and is not used for other purposes.

Delete specific data without deleting your account

You may use the same email process to request deletion or correction of specific personal data without closing your account. Describe the data concerned and the action you want us to take. Organization-owned records may require approval from your organization administrator.